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Systems Analyst

Please see Special Instructions for more details.

To guarantee consideration, please apply by August 17, 2017; however, applications may be submitted until the position is filled.

Position Details

Classification Information

University Title Systems Analyst II - 1164
Pay Grade 35
Salary Commensurate with qualifications
Base of Employment P - P&S
Job Category Professional and Scientific
Pay Frequency Monthly

Posting Details

Posting Number 70367P
Working Title Systems Analyst
Advertised Employing Department IT Services
Appointment Type Professional & Scientific - Continuous
Proposed Start Date 9/4/2017
Proposed End Date or Length of Term
Number of Months Employed Per Year 12
Full or Part Time Full-Time
Summary of Duties and Responsibilities

Information Technology Services (ITS) at Iowa State University is seeking qualified candidates for the System Analyst position. Depending on the level of experience, the individual may be hired as a Systems Analyst II or III. ITS provides core computing, network services, enterprise systems, and information security resources to students, faculty, and staff. ITS also collaborates with technology professionals campus wide to provide specialized IT resources to academic and business units.

The System Analyst is responsible for onsite and remote support needs for our customers. This position will ensure the campus and customers’ needs are addressed by focusing on architecture, design and implementation of visionary technology solutions. This relates to a multitude of technologies and includes but is not limited to: virtualization of servers and desktops, storage, cloud services, mobile computing, servers, operating systems, applications, networking and vendor specific hardware and software.

The Systems Analyst II will work as part of a team to implement and maintain technology solutions for campus. The position will provide tier 2 and 3 support for campus IT users and services, and work closely with vendors to plan and maintain technology solutions.

In the addition to the above, the Systems Analyst III will lead and participate on teams to plan, implement and maintain technology solutions for campus. This position will act as a technology lead on campus wide projects and initiatives, provide tier 2 and 3 support for campus IT users and services, and work with vendors to identify and implement appropriate technology solutions to the campus environment.

Successful candidates should have a passion for helping customers leverage technology to improve their effectiveness. In addition, the candidate will possess the ability to manage and prioritize multiple projects at once; strong communication skills; and the ability to work successfully in agile, team oriented environments.

About Iowa State University and the Ames Community

Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 36,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community.

Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.

Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.

All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.

Required Education and Experience

Bachelor’s degree and 3 years of related experience; OR a Master’s degree and 1 year of related experience.

Supplemental Required Education and Experience

The requirements above are for the Systems Analyst II.

Systems Analyst III: Bachelor’s degree and 4 years of related experience; OR a Master’s degree and 2 years of related experience.

Preferred Education and Experience

Experience with virtualization technologies such as VMware and Amazon AWS EC2.

Experience managing cloud technologies such as Okta, Office 365, and G Suite

Experience with monitoring software such as Solarwinds

Experience with Red Hat Enterprise Linux and Microsoft Windows Server administration

Experience managing enterprise infrastructure solutions such as EMC and Cisco UCS

Experience with scripting languages such as PowerShell or Bash

Experience with automation solutions such as Ansible or PowerShell DSC

Experience with continuous integration solutions such as Jenkins

Experience with web server solutions such as Apache, Tomcat, or Microsoft IIS

Location (if other than Ames)
Additional Information
Department Contact Name Susie Eaton
Department Contact Phone
Department Contact Email seaton@iastate.edu
Department/Unit Website
Application Instructions

To apply for this position, please click on “Apply for this Job” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact Information for Three References

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Special Instructions Summary

To guarantee consideration, please apply by August 17, 2017; however, applications may be submitted until the position is filled.

Guaranteed Consideration Date 08/17/2017
Pre-Employment Screening

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Quick Link http://www.iastatejobs.com/postings/27762
EO Statement

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu.

Required Licensure(s)/Certification(s)

Preferred Licensure(s)/Certification(s)

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Where did you first learn about this vacancy?
    • ISU Employment Opportunities Website
    • ISU Employee
    • Website
    • Placement Office
    • Trade Journal
    • Newspaper
    • HERC Website
    • LinkedIN
    • Facebook
    • CareerBuilder
  2. Please indicate which specific website, placement office, trade journal, newspaper, or other resource influenced you to apply for this position.

    (Open Ended Question)

  3. * Please describe your experience with virtualization technologies such as VMware and Amazon AWS EC2.

    (Open Ended Question)

  4. * Please describe your experience managing cloud technologies such as Okta, Office 365, and G Suite.

    (Open Ended Question)

  5. * Please describe your experience with monitoring software such as Solarwinds.

    (Open Ended Question)

  6. * Please describe your experience with Red Hat Enterprise Linux and Microsoft Windows Server administration.

    (Open Ended Question)

  7. * Please describe your experience managing enterprise infrastructure solutions such as EMC and Cisco UCS.

    (Open Ended Question)

  8. * Please describe your experience with scripting languages such as PowerShell or Bash.

    (Open Ended Question)

  9. * Please describe your experience with automation solutions such as Ansible or PowerShell DSC.

    (Open Ended Question)

  10. * Please describe your experience with continuous integration solutions such as Jenkins.

    (Open Ended Question)

  11. * Please describe your experience with web server solutions such as Apache, Tomcat, or Microsoft IIS.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume/Curriculum Vitae
  2. Letter of Application/Cover Letter
  3. Reference Contact Information
Optional Documents